Redken Salon Emotion (In-Salon)
The salon environment is changing and so are your clients’ expectations. The time is now to transform your clients’ experience in the salon. Discover the 7 Steps of the client journey and develop your action plan to enhance every step along the way for success with our Salon Emotion Program.
KEY TAKEAWAYS:
• Learn the 7 steps of the Salon Emotion Program - 1. Window 2. Reception 3. Consultation / Diagnosis 4. Back-bar 5. Color / Cut / Style 6. Retail 7. Checkout.
• Learn how to change the guest experience to a positive event. Experience what the client “experiences” when they walk through your door.
• Engage the stylists with empathy and genuine concern for the guest experience.
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- Virtual:
- Workshop (Up to 17 Stylists):
- Advanced Workshop:
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